PRIVACY POLICY

Last updated March 30, 2026

This Privacy Policy for Real World Services Company, Inc ("we," "us," or "our") explains how we collect, use, store, and protect your information when you use our website, services, and related communications (collectively, the "Services"), including when you:

visit https://realworldcleaningservices.com/ or any page of our website that links to this Privacy Policy; request a quote;
contact us by phone, text message, email, or online form;
schedule, purchase, or use our cleaning services; or
engage with us in other related ways, including marketing or promotional communications.

If you do not agree with this Privacy Policy, please do not use our Services.
If you have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides an overview of this Privacy Policy. You can read the full policy below for more detail.

We collect information you provide directly to us, such as your name, phone number, email address, address, service details, and payment-related information.
We may automatically collect limited technical information when you use our website, such as IP address, browser type, device information, and general website usage data.
We use your information to provide our services, respond to inquiries, process payments, communicate with you, improve our website and services, and send marketing communications where permitted.
You can opt out of marketing emails at any time by using the unsubscribe link in the email.
You can opt out of marketing text messages at any time by replying STOP.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not knowingly collect personal information from children under 18.
Depending on your location, you may have privacy rights regarding your personal information.

What Information Do We Collect?
How Do We Use Your Information?
When and With Whom Do We Share Your Personal Information?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information from Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do United States Residents Have Specific Privacy Rights?
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you request information, request a quote, complete a form, contact us, book a service, make a payment, or otherwise interact with us.

Depending on how you interact with us, we may collect:

name;
phone number;
email address;
service address;
billing address;
payment information;
contact preferences;
details about the cleaning services you request; and
any other information you choose to provide to us.

You are responsible for making sure the information you provide is accurate and up to date.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and browser or device characteristics — is collected automatically when you visit our Services.

We may automatically collect certain technical information when you visit, use, or navigate our Services. This information does not reveal your specific identity, but it may include your IP address, browser type, device type, operating system, language preferences, referring URLs, pages viewed, date and time of visits, and other diagnostic or usage information.

We use this information to help maintain the security and operation of our Services, improve website performance, understand general usage trends, and support our internal analytics and reporting purposes.

Like many businesses, we may also collect information through cookies and similar technologies.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, process payments, support marketing preferences, and comply with law.

We may process your personal information for a variety of reasons depending on how you interact with our Services, including:

To respond to inquiries and provide customer support.
To provide quotes, schedule services, and deliver our cleaning services.
To process payments, invoices, and related business records.
To send appointment reminders, service updates, and other transactional communications.
To request feedback and improve our website, services, and customer experience.
To send marketing and promotional communications in accordance with your preferences and applicable law.
To protect our business, website, and users from fraud, abuse, or security issues.
To comply with legal and regulatory obligations.

In Short: We may share information only in specific situations described in this section and only as reasonably necessary to operate our business and provide our Services.

We may share your personal information with service providers that help us operate our business and provide our Services, including providers that assist with website hosting, payment processing, customer support, appointment management, messaging services, and email communications.

We may also disclose information:

if required by law, legal process, or government request;
to protect our rights, property, or safety;
to enforce our policies or agreements; or
in connection with a business transfer such as a merger, acquisition, financing, or asset sale.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies to collect and store certain information.

We may use cookies and similar technologies to help our website function properly, improve user experience, understand website traffic, remember preferences, and support basic analytics.

You can usually control cookies through your browser settings. If you disable cookies, some features of the website may not function properly.

If we use analytics or tracking tools, they are used to better understand website activity and improve our Services.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We retain personal information only for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal, tax, accounting, and reporting obligations, resolve disputes, and enforce our agreements.

When we no longer need your personal information, we will delete it, anonymize it, or securely store it until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of reasonable organizational and technical security measures.

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we process. However, no method of transmission over the Internet and no method of electronic storage can be guaranteed to be 100% secure.

Although we do our best to protect your information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit, or market personal information from children under 18 years of age, nor do we knowingly sell such personal information.

If we learn that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete that information.

If you believe we may have collected data from a child under 18, please contact us at [email protected].

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, you may have rights regarding your personal information.

Depending on applicable law, you may have the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, withdraw consent where processing is based on consent, and opt out of certain marketing communications.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the emails we send. You can opt out of marketing text messages at any time by replying "STOP" or "UNSUBSCRIBE" to the SMS messages we send, or by contacting us using the details provided below. Even if you opt out of marketing messages, we may still send you service-related messages such as quote responses, appointment confirmations, scheduling updates, and other transactional communications.

If you have questions or comments about your privacy rights, you may email us at [email protected].

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As a result, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted in the future that we are required to follow, we may update this Privacy Policy accordingly.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of a US state that provides privacy rights under applicable law, you may have rights regarding access to, correction of, deletion of, or information about your personal data.

Depending on the state where you live, you may have rights under applicable privacy laws, including the right to request:

access to the personal information we maintain about you;
correction of inaccurate personal information;
deletion of your personal information;
a copy of certain personal information you have provided to us; and
information about how we collect, use, and disclose your personal information.

These rights may be limited by applicable law. To submit a privacy request, please email us with enough information for us to verify your identity and understand your request.

We do not sell personal information.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this Privacy Policy. If we make material changes, we may notify you by prominently posting a notice or by other appropriate means.

We encourage you to review this Privacy Policy periodically.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

Real World Services Company, Inc
28344 Chieftain Drive, Logan, OH 43138, United States

Email: [email protected]
Main Phone: 877-479-2532
SMS Support: (740) 279-3946

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on applicable law, you may have the right to request access to the personal information we collect from you, details about how we process it, correction of inaccuracies, or deletion of your personal information. You may also have the right to withdraw consent to certain processing activities where permitted by law.

To request to review, update, or delete your personal information, please email us at [email protected].