As a homeowner in Columbus, you know that your carpets are some of the most well-used and well-loved parts of your home. Unfortunately, regular traffic from kids, pets, and everyday wear and tear can make your carpet look dirty. Worse yet, those particles of dust and dirt can begin to smell, and expose your family to unwanted bacteria.
No one wants to have company over when your carpet has both a dingy look and an unpleasant odor. But before you think about replacing your carpet, consider professional carpet cleaning to revive it and give it new life. Contact us today to discuss your needs and schedule carpet cleaning service at a time that’s most convenient for you!
Once you have scheduled a carpet cleaning service with Real World Cleaning, we’ll inspect the areas that need cleaning and provide you with an evaluation of stains that can be removed and ones that are permanent. We then will apply a pre-treatment solution that helps break up heavy soil and trouble spots. At Real World Cleaning, we strive to provide comprehensive carpet cleaning services to our neighbors in Columbus.
The skilled cleaning technicians at Real World Cleaning use a state-of-the-art truck mounted carpet cleaning system which provides the best results along with quick dry times. Should you want the areas of carpet under large pieces of furniture, such as beds, dressers, or armoires, we ask that you have them moved upon our arrival. Say goodbye to waiting around for your carpets to dry – you’ll be able to enjoy your freshly-cleaned carpets in no time, and take in the freshness of a home that’s even more comfortable than before.
Book cleaning services at a moment’s notice. Just pick a time and we’ll do the rest. If you’re also looking for home cleaning, cabin cleaning, or commercial cleaning services in Columbus? Get a quote now!
We’re confident you’ll be happy with our cleaning services! If for any reason you are unhappy about your cleaning, please contact our office within 24 hours and we will send a team back to correct any areas you are unhappy with. We love what we do and truly believe in providing our clients with the highest quality of service!
Our office is open Monday through Friday from 8:00 A.M. to 5:00 P.M. We do our best to accommodate your preferred cleaning day. When booking service, we will ask you what day of the week you’d like to schedule service and if you would prefer a morning or afternoon appointment. Due to the nature of our business, we are unable to give exact arrival times, but you will receive a call from your team’s team leader 30 minutes before their arrival. You will also receive a reminder call from our office the day before your scheduled cleaning.
Please contact our office at least 24 hours in advance to cancel or reschedule your house cleaning service. If you contact us less than 24 hours in advance or we are unable to obtain access to your home, we will charge a $50.00 fee to cover a portion of our expense.
It’s easy! When you have new or extra instructions you can call the office and we will be sure to get the instructions to your team of cleaning go-getters! If it’s instructions you want followed every visit, please inform the office staff member so that the information can be added to your work order. Please Note: If you would like additional services added to your cleaning, additional fees/charges may apply, ask the Real World Cleaning Service Office Staff Member if there is an additional charge for the service you wish to be performed.
If you provide a key or garage code to your home, this shouldn’t be a problem. But if you do not provide a key or other method of entry and your cleaning team arrives and are unable to access your home, you will be charged a lockout fee of $50.00 which will be used in to compensate your cleaning team for their time.
Your cleaning team is careful with your possessions, but we do know that accidents can happen. Real World Cleaning Services is fully bonded & insured. If any damage/loss does occur the team leader of your team will contact the office and leave a note as well. Our office will then contact you to discuss the situation.
Our policy is 100% customer satisfaction. After each cleaning, you will receive a quick 30 second survey to ensure that you were satisfied with your cleaning teams work. Please provide any feedback as our cleaning team members are bonuses on their quality scores from the feedback that is received by our clients.
Most of our clients provide us with a key or garage code. If a key is provided, it is coded and your personal information is never associated with the keys code. Your cleaning team’s team leader will be given the key to your home on the morning of your clean and it will be returned to our safe when your cleaning team returns at the end of the day.
We are a pet friendly company! However, we do ask that all animals be away from the areas that we will be cleaning. Please be sure to inform our office of all animals in the home so that we can ensure your cleaning information has this information.
No. In fact, most customers are not present when your cleaning team is there. Real World Cleaning Services employees are fully bonded and insured and will use the utmost care while cleaning your home.
Payment is due the day of your cleaning. You can pay for your cleaning by cash, check or you can keep a credit card on file with our office. When contacting our office, we will ask you what your preferred method of payment is.
If you are unhappy, please contact our office within 24 hours and we will send a team back to correct the mistakes at no additional charge.
Yes, we do! If you’d like to receive a quote for carpet cleaning, please contact our office and we will be more than happy to do so.